RAJSOL

How soon can my website launch?

Your launch date will depend on the complexity of your website. Our usual turnaround is between 3-6 months, depending on our client’s ability to provide feedback, content, and the overall complexity of the build.

If you have a specific launch date in mind, your Account Manager will be happy to work with you in setting up a timeline to achieve it.

What is included in support ?

Our Support Team is available to you through a 24/7 ticketing system as well as our phone from 8 am to 6 pm . If there is something wrong with the infrastructure of your site or there is a needed software update, we will always make those changes as quickly as possible. We will do our best to help with questions about the site, share how to make small changes, and etc. For larger change items, our Support Team can walk you through the different design and development options that can be work ordered.

How do I promote my new website ?

How do I promote my new website? There are a number of great ways to promote your website when it launches, and we’re happy to help! Here are a few of our favorite ways to promote your website launch:

Will I have a main point of contact for my project?

Every project is assigned an Account Manager. Account Managers are assigned based on both experience and bandwidth, making sure you are getting the best possible experience.

While you’ll be working with Designers, our Content Director, Marketing Strategists, Developers, and maybe even more, your Account Manager will always be there to be your main point of contact.

The Account Managers job is to act as a liaison between your team and ours while making sure communication of timeline, next steps, and more is clear. They are always happy to answer any questions you may have throughout the process.

Do I have to be in Seattle to work with you?

While we love working with local businesses, we actually work with businesses all over the country and are happy to accommodate. Our team is happy to hop on conference calls, video chats, and do screen shares throughout the process so that we can interface with your team the best we can.

How much does a website cost?

Throughout your relationship with your Digital Strategist, they are constantly gathering information about your project to provide the most accurate estimate for your project. The cost depends on the amount of time used to design and custom develop your project. We offer business-specific products to help keep the cost as minimal as possible, but custom design and/or development work is billed accordingly. We’re happy to figure out the best plan to make your website work for you!